Heat Pumps must be able to transfer heat through the outdoor coil via air flow across the coil. If the coils are dirty or clogged up with dust and debris it cannot produce heat or operate correctly. If you see abnormal frost and or ice build-up on the outdoor unit -...
Any HVAC contractor can typically service and or repair any brand of heating and cooling equipment you have. The parts are normally available from a local equipment wholesale distributor. There are some restrictions and or warranty issues that can come up however. For...